Swissotel Amsterdam, Amsterdam - Reviews, Room Options & Prices 2025

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About the Hotel

Damrak 96, Amsterdam, Netherlands, 1012 LP

“The location is perfect, just steps from all attractions!”view full review

Swissotel Amsterdam, a four-star boutique hotel by Dam Square, features soundproofed rooms behind its 19th-century facade. The ALLSAFE-certified property includes TechnoGym fitness facilities and complimentary WiFi throughout.

Swiss-Influenced Room Design

All 111 rooms at Swissotel incorporate Egyptian cotton bedding, Pürovel bathroom amenities, and air conditioning. The spacious bathrooms feature Swiss-imported stones, while rooms showcase local artwork and tulip motifs with a Swiss design influence.

Italian Dining Experience

ROYAL98 restaurant specializes in Italian cuisine with wood-fired pizzas and house-baked bread. The venue serves all-day breakfast including fresh deli items, smoothies, and made-to-order eggs.

Modern Fitness Facilities

The Swissotel Amsterdam Fitness center provides TechnoGym equipment, weight machines, and fitness accessories. In-room massage treatments are available by appointment.

Central City Location

Located 2296.6 ft from Amsterdam Central Station and 12.5 miles from Schiphol Airport. The hotel offers bike rentals for exploring the canal-lined streets and UNESCO-listed city center.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Double Room

Max:

3 persons

23 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Classic Double Room

Max:

2 persons

21 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Junior Suite Balcony

Max:

2 persons

32 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Amsterdam100 m

Airports

Schiphol (AMS) 19.9 km

Rotterdam The Hague (RTM) 73.8 km

Train

Amsterdam Centraal Station700 m

Underground

Rokin400 m

Nieuwmarkt600 m

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Clean

“I stayed in a Premium Double Room that was incredibly spacious. The huge bed measuring around 2.50 x 2.50 meters was a pleasant surprise, and despite initially requesting two separate beds, it turned out to be more than comfortable for us. The natural light from the large window and the overall cleanliness made my stay good.” view full review

Quality Toiletries

“The bathroom in my room featured excellent quality pump-bottle toiletries. It was a refreshing touch to use good and natural products. The ample supply helped create a pleasant experience, allowing me to feel more at ease during my stay.” view full review

Comfortable Sleeping Experience

“The mattress was slightly firm, but overall, I had a comfortable sleeping experience. I also appreciated the quiet ambiance provided by the room's window facing the inner courtyard, which allowed for peaceful sleep, away from the street noise.” view full review

Good Breakfast

“The breakfast was a highlight of my stay. I loved the variety offered, including fresh bread, numerous egg options, cold cuts, and fruits. The atmosphere in the dining area was serene, making it a lovely start to each day.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Damrak 96, Amsterdam, Netherlands, 1012 LP

Map view

Damrak 96, Amsterdam, Netherlands, 1012 LP

City landmarks

Art object

Anne Frank House

790 m

Museum

Van Gogh Museum

2.4 km

Museum

Rijksmuseum

2.2 km

Zoo

Artis

2.0 km

Park

Vondelpark

2.0 km

Church

Westerkerk

820 m

Museum

Our Lord in the Attic Museum

650 m

Landmark

Begijn

630 m

Museum

The National Maritime Museum

2.1 km

Museum

Museum Het Rembrandthuis

930 m

Museum

Dutch Resistance Museum

2.0 km

Museum

Hermitage Amsterdam

1.5 km

Landmark

Thorbecke statue

960 m

Museum

NEMO Science Museum

1.8 km

Landmark

The Jordaan

990 m

Museum

Jewish Historical Museum

1.3 km

Square

Rembrandtplein

1.0 km

Museum

Torture Museum

840 m

Museum

Houseboat Museum

1.0 km

Museum

Willet-Holthuysen Museum

1.3 km

Museum

Stedelijk Museum Amsterdam

2.5 km

Nearby

You will know it! AmsterdamThe Netherlands

Red Light District

520 m

Museum

Madame Tussauds Amsterdam

100 m

Museum

Amsterdam Vodka Museum

520 m

Tower

Beurs van Berlage

290 m

Museum

Body Worlds

170 m

Church

The Oude Church

510 m

Church

The New Church

70 m

Monument

National Monument

120 m

Museum

Hash Marihuana & Hemp Museum in Amsterdam

400 m

Restaurants

Cau

180 m

Damstraat 5

Royal98

30 m

Damrak 98 Dam Square

Brasserie De Roode Leeuw

70 m

Damrak 93/94

FuLu Mandarijn Amsterdam

220 m

Rokin 26

van Kerkwijk

290 m

Nes 41

Shiki, Japanese Restaurant

100 m

Zoutsteeg 35

Euro Pub

130 m

Dam 3 unit V

't Nieuwe Kafe

120 m

Eggerstraat 8 / Dam

San Thomas

240 m

Damstraat 26/28 1012 JM Amsterdam

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

7.2

Location

9.8

Service

7.6

Dining

6.4

Nicholas

United Kingdom, March 2025

6.2/10

My stay at Swissotel Amsterdam was good, thanks to its very nice location right next to Dam Square, making it easy to explore the city. The staff was friendly and helpful, offering a warm welcome as soon as I arrived. However, I found the housekeeping to be a bit lacking, as my room wasn't cleaned consistently. Overall, the experience was enjoyable, and I would consider staying here again.

Rooms

8.0

The room was clean and cozy, though a bit small for my liking. I appreciated the amenities like the coffee machine and large bed, but the bed being two single beds pushed together was a bit uncomfortable.

Service

7.0

The reception staff were exceptionally welcoming, assisting me with check-in even before the official time. However, the housekeeping service could be improved as my requests for cleaning weren't always met.

Location

10.0

The hotel's location is unbeatable, right by Dam Square and close to many attractions. I loved being able to walk to places like the Anne Frank House and easily catch trams.

Dining

5.0

Breakfast options were limited, especially for vegetarians, so I opted to explore nearby cafes instead. I recommend skipping the breakfast package to explore local dining options.

Facilities

6.0

Facilities were good, with 24-hour room service and several useful in-room amenities. However, the noise from housekeeping early in the morning was disruptive.

Reese

United Kingdom, March 2025

7.0/10

I had a wonderful stay at Swissotel Amsterdam. the location is unbeatable, right across from Dam Square and close to many attractions. The staff were friendly and helpful, from check-in to dinner recommendations. However, I did experience a delay at check-in since my room wasn't ready, and I had to wait longer than I expected.

Rooms

8.0

I found my room well-decorated and clean, although it felt a bit cramped with limited space to move around. The bed was comfortable, and the modern bathroom was a highlight.

Service

10.0

The service was really good, with staff going above and beyond to ensure a positive experience. I appreciated the follow-up call after check-in to make sure everything was satisfactory.

Location

10.0

The hotel's central location is a significant advantage. being so close to tram lines made it easy to explore the city effectively.

Dining

8.0

Although I didn't dine at the hotel restaurant, I heard positive remarks about the quality of meals available, which added to the overall positive atmosphere.

Facilities

8.0

The facilities were good, offering several amenities like room service and a fitness facility. However, I wish there were more dining options available on-site.

Jack

United Kingdom, February 2025

6.4/10

I had a mixed experience at Swissotel Amsterdam. The central location was undoubtedly fantastic, just steps from Dam Square and major attractions. However, my stay was marred by noise issues from nearby tram stops and construction. The service was okay, but I had to deal with unfulfilled requests for pillows. Overall, while the hotel has great potential, I found it lacking in a few crucial areas. 😕

Rooms

6.0

The room was comfortable and clean, though I faced issues with the pillows being too low and unavailability of options when requested.

Service

6.0

Staff were friendly, but their response to my requests was inconsistent. I had to follow up multiple times regarding the pillow situation.

Location

10.0

The location is excellent, right in the heart of Amsterdam with easy access to public transport and attractions, making it a great base for exploration.

Dining

6.0

While the breakfast options had some appeal, I found the restaurant a bit understaffed, leading to longer wait times for service.

Facilities

6.0

The hotel offered basic facilities, but the ongoing construction was a downside, affecting my overall comfort.

Amelia

United Kingdom, February 2025

6.8/10

I recently stayed at Swissotel Amsterdam, and while the location was fantastic-right near Dam Square-the service left much to be desired. I faced issues with my booking details, which caused confusion and disappointment. Despite these setbacks, some staff members, like Elisa, were genuinely helpful and worked hard to resolve my problems. Overall, the experience was a mix of beauty and frustration. 🌍😞

Rooms

6.0

The room I stayed in was clean, but dated and in need of modernisation. The lack of bedside charging plugs was inconvenient. The comfort of the bed was a redeeming quality, though.

Service

5.0

While some staff were friendly and accommodating, I encountered rudeness from others. Specifically, the initial check-in process was frustrating, and incorrect billing further added to my dissatisfaction.

Location

9.0

The hotel is perfectly situated for exploring the city, with easy access to tourist attractions like the Anne Frank House. I could walk to many hotspots, which was a huge advantage during my stay.

Dining

5.0

I didn't opt for breakfast due to the cost, and my friends who did found it pricey compared to local options. However, the coffee served was great.

Facilities

6.0

The hotel offered essential amenities, but the overall maintenance could be better. The presence of a welcome drink was a nice touch, yet the promised features did not always meet expectations.

Liam

United Kingdom, November 2024

5.0/10

My stay at Swissotel Amsterdam was great overall, highlighted by its amazing location right near Dam Square and major attractions. The room was spacious and comfy, but I did notice some housekeeping issues like missing basic amenities. The staff were super friendly and eager to help, which truly made the experience enjoyable.

Rooms

8.0

My room was quite spacious and nice, with air conditioning, but housekeeping was a bit inconsistent with supplies.

Service

10.0

The staff were friendly and really helpful whenever I needed assistance, which made me feel well taken care of.

Location

10.0

The location is fantastic, just minutes from Central Station and right in the heart of the city, which made exploring super easy.

Dining

8.0

Breakfast had a good variety with options like eggs and pastries, though the kitchen seemed a tad understaffed at times.